You landed your new PM role! Now what?!?
So after reading a bunch of content, following the advise of great PMs, and kicking ass at the interview, you've been given the opportunity to prove yourself and build your skills as a product manager.. 👏 congratulations!
But what do you do now?
Before you join:
- Buy the company's products if you can - and take notes of pain points and questions as a customer. This will give you a starting point for digging into things once in the team. Also, most folks working on the product have become biased towards the product, so a fresh perspective is of great value for them.
- If you can't buy the products because they're B2B or not accessible - try speaking with anyone in your circle who may be a customer. It's never too early to start some customer discovery and understand the pain points that are trying to solve with this product.
📖
During my first PM role at Reliance Jio, I was put in charge of the fiber product's end to end experience from installation to service.
To understand the pain points and areas of improvement, I accompanied technicians on their installation jobs, seeing the difficulties of dealing with fiberoptic cables and patchy internet service for activating the device.
This helped me immensely when I was designing the process myself to ensure that backup processes were accounted for.
To understand the pain points and areas of improvement, I accompanied technicians on their installation jobs, seeing the difficulties of dealing with fiberoptic cables and patchy internet service for activating the device.
This helped me immensely when I was designing the process myself to ensure that backup processes were accounted for.